Shipping information
Rates effective 02/2015
Shipping Charges:
New shipping costs will be effective January 27, 2019. United States orders $50.00 and more will ship free. Orders over $1.00 up to $25.00 will be charged $3.50 shipping fee and orders from $25.01 to $49.99 will be charged $7.10 for shipping.United States
Current US postal rates. Priority Flat Rate Envelope will be $5.75 for US customers and can accommodate up to 4.5 yards of fabric (flannel equals the weight of about 2 yards of regular cotton fabric). Postage will be adjusted as needed. If you have any concerns or questions, please contact us at felinedezine@gmail.com.International
Important information for our friends ordering from outside the United States. Due to unreliable service, we no longer ship to Brazil, Italy and Portugal. Taxes or duties and PayPal currency exchanges are solely the responsibility of the purchaser. Our goal is to be able to reach all our cat loving friends around the world. With the high cost of shipping, we realize this is not always possible. We can ship up to 4 yards of fabric via Priority Mail International Flat Rate envelope for $20.55-Canada and $24.75 for all other countries (US currency). (If ordering flannels, keep in mind that one yard of flannel equals the weight of about 2 yards of regular cotton fabric. We’re sorry, but we cannot be held responsible for lost or damaged shipments sent out of the United States. Effective immediately: We can no longer ship to Brazil, Italy and Portugal due to unreliable service. Please keep this in mind before ordering. If you have any questions regarding this, please email us— felinedezine@gmail.com. We love to hear from you and are happy to be of assistance.Returns & exchange
Return Policy:
You may return any item (except fabric cut from the bolt) for refund or replacement within 30 days of the shipment date. Shipping and handling charges are non-refundable. All returns must be accompanied by a copy of the invoice. When you return an item please indicate the reason for the return. You may want to insure your return; we cannot be responsible for lost or misdirected returns. If you paid for your order by credit card, a credit will be issued and will appear on your billing statement. Your invoice will indicate where you need to send your return. If you have any questions regarding your order, please feel free to contact usF.A.Q.'s
1. Do you sell wholesale?
Sorry, we don’t offer any of our fabrics at wholesale prices.2. Do you ship internationally?
Effective January 27, 2019, we will no longer be doing international shipping.3. Can you make a donation to "xyz" event/cause?
We get many, many requests. It doesn’t hurt to ask.4. Can you send me a sample?
We are happy to send out a swatch or two upon request.5. Why do I have to order your fabrics by the half yard? Will my order be a bunch of half yard pieces?
Our shopping cart allows so our customers can order half yard cuts. If you order a yard or more of one print, you will receive it in one piece. By the way, as a reminder, the prices shown are for one half yard.6. What are the shipping cost?
New shipping costs will be effective January 27, 2019. United States orders $50.00 and more will ship free. Orders over $1.00 up to $25.00 will be charged $3.50 shipping fee and orders from $25.01 to $49.99 will be charged $7.10 for shipping.7. I sent you an email but you haven't replied back!
We try to respond to every email we receive within 24-48 hours. If you haven’t received a reply, please check your blocked mail or spam folder. Hotmail and AOL accounts are notorious for filtering legitimate email.8. What is the width of the fabric?
All our regular cotton fabrics are 42-44 inches wide. We do have some that are 54 and 60 inches wide and these are indicated in the description of the fabric.
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